Careers at G2 Speech, speech technology and digital dictation experts

Look no further! Find out more about joining the G2 family today

At G2 Speech, we encourage our people to be innovative and to think outside the box. We encourage you to bring passion and dedication to your role. We are constantly on the lookout for talented, passionate and motivated individuals. If you think you could be a good fit, we invite you to forward your details to us: info@g2speech.com

Project Manager – UK and Ireland Medical market

Location: UK (South) – Preferably London

OVERVIEW

This is a fantastic opportunity to be part of a team delivering market leading speech recognition and clinical correspondence solutions into the NHS, covering Primary and Secondary care across the UK and Ireland. We work closely with NHS & HSE Stakeholders at National and Regional level to implement solutions that help improve the complete clinical correspondence workflow and optimise reporting methods.

As Project Manager, you will be responsible for the implementation of G2 Speech’s full product range. The Project Manager will manage a portfolio of projects and be accountable for, internal resources and third-party suppliers, ensuring smooth transition from existing systems to new solutions within agreed timelines and costs.

JOB REQUIREMENTS

What will be your key responsibilities as a Project Manager?
Creation and implementation of a suitable project SOW, project plan, project execution pipeline and other associated documentation and processes for the professional services team.
Responsibility for the creation, agreement, and execution of project schedules.
Control the change management process enabling the effective resource planning, forecasting, and budgeting.
Manage processes for project handovers from sales and to support including milestone definition within the project plan.
Ensure projects are sufficiently closed out to enable better resource utilization and handover to the support team.
Ensure that all required documentation and tools are available and accessible to the project implementation team as necessary.
Ensure project meetings take place at the frequency deemed necessary and customer stakeholders are managed accordingly.
Managing customers expectation is paramount to the successful delivery of project and essential for overall customer satisfaction.
Monitoring timesheets and subsequent approval.
Collaborate with the other team leaders (i.e. Product, Sales) to allocate resources to projects when required.

Qualifications, Skills, Attributes & Experience

Bachelor’s or master’s degree
Exposure or qualified in PRINCE II or other recognised project management methodologies
Proficient Microsoft Project skills, along with Microsoft Office (PowerPoint, Excel, Word, MS Project)
3 – 7 years’ experience minimum depending on level applied for is required
Excellent organisational, collaborative and people skills
Strong analytical and interpersonal skills, with a commitment to professional and client service excellence.
The ability to develop good working relationships is critical; and ability to effectivelybalance a number of tasks, work to deadlines, and produce quality deliverables.

To find out more about how you can grow your career with G2 Speech email: info@g2speech.com

Download Job Specification

APPLICATION CONSULTANT – IRELAND

Location: Ireland

Do you have a passion for efficiency through IT solutions, with a detail oriented way of working, and willingness to interact with stakeholders at all levels, through various channels such as face to face, telephone, email?

At G2 Speech, you will work closely with project managers, product management, as well as our customer base to deliver high quality bespoke solutions to increase efficiency, reduce cost, and improve patient care. You will have the opportunity to consult, to find the right solutions, and also to feed back on the future direction of our products.

The role involves the following duties:

Installation, migration, upgrades and testing of bespoke digital dictation and speech recognition software.
Testing and implementing hotfixes
Supporting deployment
Providing on-going support
Acting in an advisory and consultancy capacity to all customers on general IT aspects that interact with our software / workflow solutions.
Creating both internal and external documentation for plans and software fixes.
Providing remote and onsite support as and when required.
Escalating highly complex issues to problem management.
Direct liaison and customer requirements gathering for new projects.
Direct liaison with 3rd party support to log and manage faults through to resolution and implementation on customer sites.
Completing visit reports, and customer reports in a timely manner to the highest level of quality.

The role will be office based, with travel to other company offices and customer sites, as and when needed.